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CVS, Walgreens agree to new consumer protections

Submitted by MacRonin on July 14, 2009 - 4:00pm
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CVS, Walgreens agree to new consumer protections: Via WTHR( NBC affiliate ) | Indianapolis.

Indianapolis - Two big drug store chains are adopting new measures to keep you safe from identity thieves. It's all because of an Eyewitness News investigation that included dumpster diving in trash cans across the city.

The Indiana attorney general's office started their investigation after WTHR finished ours. 13 Investigates found that CVS and Walgreen's had thrown sensitive patient information into dumpsters behind the stores. We were able to access the dumpsters without issue. The deal, according to the attorney general's office, is designed to make sure sensitive patient records stay safe.

"The agreement is designed to do two things, and that is to protect the public interest. The public interest will be protected by requiring them to have certain training programs and compliance programs reporting requirements. The idea is to give us information that they are not engaged in practice that would violate federal law," said David Miller, deputy attorney general.

The chains will implement extensive employee training, management policies and detailed reporting to provide stronger safeguards so that customer privacy is not compromised.

The cases involved ten CVS and six Walgreen's pharmacies. The attorney general's office in Indiana filed administrative complaints in 2007 with the Board of Pharmacy against the licenses of individual pharmacies and pharmacists involved in the data disclosures.

Read Original Article:(Via WTHR( NBC affiliate ) | Indianapolis.)

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